Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
Microsoft Dynamics CRM is the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office system applications, including Microsoft Office Outlook. Because it was designed to partner with Office Outlook, Microsoft Dynamics CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and a fast return on investment.
- Tight Integration with the Microsoft Office System and Office Outlook
- Quick and Easy Access to Your Data
- Customized Workspaces
- Service Calendar
- Powerful Reporting and Analysis Tools
- Great Mobile Support
- Marketing Automation Module
- Quick Campaign Wizard
- Service Scheduling
- Easy Customization
- Flexible Reporting